Frequently asked questions
Your questions, answered
Choose a topic below, then tap any question to read the answer. Still unsure? Message us on WhatsApp.
Booking & getting started
Starting out with Olive Minds.
Request a call through any booking form on this site, phone +91 98106 62290, or message on WhatsApp. We'll help you find a suitable time, online or in person.
No. You can reach out directly without a referral or diagnosis.
We aim to arrange a first conversation promptly, often within the same week, depending on availability.
Sessions & formats
How sessions work, online and in person.
Yes — in person at our New Delhi practice and online by video. You can choose either or combine them.
If you're unsure, describe what's on your mind via the contact form or a short call, and we'll suggest the best-fitting service.
It's a relaxed conversation about what brought you here and what you'd like to feel differently, at your pace.
Session length and fees are shared on your first call, so everything is clear before you book.
Hindi, English or Punjabi — whichever helps you express yourself most comfortably.
Privacy & participation
Confidentiality and who can take part.
What you share stays private. The limited exceptions, such as a serious risk to someone's safety, are explained clearly at the start of your first session.
Yes. Couples can attend together or separately, and child sessions usually involve parents too.
Any notes are kept securely and handled in line with professional confidentiality. You're welcome to ask how your information is managed.
Support between sessions
Staying supported, and urgent help.
Depending on your arrangement, brief check-ins may be possible. This is discussed so expectations are clear and supportive.
Olive Minds does not provide emergency care. If you or someone you know is in crisis, please call Tele-MANAS at 14416 (India) or contact your nearest emergency service.